After many buyer surveys, Rakuten found that product quality and seller serviceability impact buyers' purchasing decisions, especially product description and rating, effective communication, order confirmation, and order processing efficiency. Buyers hope that when choosing a product, they can quickly identify a seller with a high store rating and good reputation. To highlight sellers with good product quality and strong serviceability, and improve the shopping experience of buyers, the Rakuten platform has launched levels of merchant service that evaluate and performs. Incentivize all sellers to improve store service and attract a large number of high-quality buyers into the store to consume, thereby driving the seller's store to complete transactions quickly and generate profits increasingly high.
The shop level is divided into 6 levels, BRONZE level for beginner traders, and PREMIUM level for advanced traders. After successful registration and the store's products hit the shelves, the buyer's order is completed the next day, and the first deposit is successful, the seller is automatically ranked:
· BRONZE level: After successful registration as a seller, you will become a BRONZE member, at this time you will receive a profit of 10% for each completed order. And you have 3 days to enjoy express delivery within 24h service.
· SILVER level: Accumulate the deposit reaching 2,000 USD, and you will become a SILVER level member, at this time you will receive a profit of 15% for each completed order. Get rewarded 199 USD, which be passed to your wallet balance. And you have 10 days to enjoy express delivery within 24h service.
· GOLD level: Accumulate the deposit reaching 5,000 USD, and you will become a GOLD level member, at this time you will receive a profit of 20% for each completed order. Get rewarded 599 USD, which be passed to your wallet balance. And you have 20 days to enjoy express delivery within 24h service.
· PLATINUM level: Accumulate the deposit reaching 10,000 USD, and you will become a PLATINUM level member, at this time you will receive a profit of 25% for each completed order. Get rewarded 1,399 USD, which be passed to your wallet balance. And you have 30 days to enjoy express delivery within 24h service.
· DIAMOND level: Accumulate the deposit reaching 30,000 USD, and you will become a DIAMOND level member, at this time you will receive a profit of 30% for each completed order. Get rewarded 5,099 USD, which be passed to your wallet balance. And you have 60 days to enjoy express delivery within 24h service.
· PREMIUM level: Accumulate the deposit reaching 50,000 USD, and you will become a PREMIUM level member, at this time you will receive a profit of 40% for each completed order. Get rewarded 9999 USD, which be passed to your wallet balance. And you have 180 days to enjoy express delivery within 24h service.
Note: Penalty regulations: Failure to complete the order within the specified time or deliberately canceling the order will be considered malicious behavior. In severe cases, the store will be disqualified. (Cancellation of orders within the jurisdiction may be exempt from penalties.)