Support Policy

support policy

Since 2015, it has been committed to providing unique fashion products to consumers around the world. Always with a Flowserve perspective at its core, we have developed close relationships with clients who are passionate about fashion, aesthetics and lifestyle.

Since its establishment, Rakutenmall has been spreading its influence and happy lifestyle globally.

We launch more than 1000 new products every week, so you can buy the latest models at affordable prices. We make fashion accessible and exciting, helping people around the world own the merchandise of their dreams.

We promise Customer Service

Any worries? Our 24/7 customer service is here to help you. You can easily find our friendly customer advisors via Line, Whatsapp, Telegram, Email or Phone.

Safety comes first! To ensure that all Acelitmall customers can have a safe online shopping experience and shop with confidence.

Cooperating with internationally renowned logistics operators, we provide different shipping options to meet the needs of each customer.

We strive to provide the best shopping experience possible. If you are not completely satisfied with your order, we will fix it or refund your purchase.